SoulMatch Terms and Conditions
Version date 9 October 2026
This version takes effect when published by SoulMatch.
These Terms govern the adult SoulMatch service, including AI companionship, reflection tools, three companionship product experiences and related account or shopping features. They do not authorize model training merely through acceptance, and human appointments are not offered in this release.
1 About these terms
1.1 Operator
“Soul Alchemy World”, “we”, “us” and “our” mean Soul Alchemy World Limited, a company incorporated in Hong Kong, which issues these Terms. Contact support@soulalchemyworld.com. Our contact address is Flat 2401-16, 24/F, Wing Shing Industrial Building, 26 Ng Fong Street, San Po Kong, Kowloon, Hong Kong. We operate two websites: www.soulalchemyworld.com, which is our online store for physical wellness goods, and www.soulmatch.store, which offers both that store and the SoulMatch AI emotional companionship service. “SoulMatch” is the name of our AI service and sub-brand, described in Sections 3 and 4. These Terms are issued by Soul Alchemy World Limited and govern both websites and all of the related store, account, shopping, subscription, partner and SoulMatch AI features offered on them, with the scope set out in clause 1.5.
1.2 Your agreement
Please read these Terms before using the service. Where we ask you to accept them, your acceptance forms your agreement with us. If you do not agree, do not begin using the service. Additional purchase or partner-program terms apply to the transaction identified when they are presented.
1.3 Separate choices
Accepting these Terms does not itself authorize optional marketing, use of private conversations for model training, report sharing or other processing that requires a separate choice. Our Privacy Policy explains how we handle personal information. Mandatory consumer and privacy rights continue to apply.
1.4 About us and our brands
SoulMatch is an AI emotional companionship and self-reflection service provided by Soul Alchemy World Limited, a Hong Kong company. The same company operates the online stores at www.soulalchemyworld.com and www.soulmatch.store. These Terms govern both the SoulMatch AI features and the soulalchemyworld.com store, together with the related account, shopping, subscription and partner features offered on those sites. Where a specific product, store or feature has additional terms, those additional terms apply to that transaction in addition to these Terms, and non-waivable consumer and privacy rights always prevail.
1.5 Which parts of these Terms apply to you
These Terms are organized so that different parts apply depending on how you use our websites. (i) The store, purchase, shipping, returns, account and general provisions of these Terms — including Sections 2, 5, 7, 8 and 9 — apply to all users of either website, whether you shop on www.soulalchemyworld.com or on www.soulmatch.store. (ii) The SoulMatch AI-service provisions — the AI, Soulie, Private Content and internal AI-training provisions in Sections 3 and 4 — apply only when you access and use the SoulMatch AI service, which is available at www.soulmatch.store. (iii) www.soulalchemyworld.com is a store and does not host the SoulMatch AI service on that site; it may include a button or link that takes you out to the SoulMatch AI service, and if you follow that link and use the service, the SoulMatch AI-service provisions then apply to your use of it. The protections for Private Content and sensitive personal information apply wherever we receive such information, including through either website, customer support or a purchase flow, even if you do not use the SoulMatch AI service. Non-waivable consumer and privacy rights always apply regardless of which parts of these Terms are engaged.
2 Eligibility and accounts
2.1 Adults
The service is intended only for people aged 18 or older who can lawfully enter this agreement in their jurisdiction. It is not intended for children. During the first-use process after sign-in, you must confirm and attest that you are aged 18 or older before proceeding with the service. Do not misrepresent your age or allow a child to use your account. If we learn that an account was created by or is being used by a person under 18, we may suspend or close it and address deletion of associated information in accordance with our Privacy Policy and applicable law.
2.2 Account information
Provide accurate account and transaction information and protect your login credentials. Let us know promptly if you suspect unauthorized access. You are not responsible for losses to the extent applicable law places responsibility on us.
2.3 Shared access
Anyone with access to your signed-in account or the browser where a conversation is stored may be able to view it. Avoid shared accounts, sign out when finished and use the available conversation controls on shared devices.
3 What SoulMatch provides
This Section 3 and Section 4 describe the SoulMatch AI service and apply only to users who access and use that service. SoulMatch is Soul Alchemy World's AI emotional companionship service, available at www.soulmatch.store. If you only shop the store at www.soulalchemyworld.com and do not use the SoulMatch AI service, these AI-service provisions do not apply to you, although you may reach the service through a link from that store.
3.1 Emotional companionship
Soulie is an AI emotional companionship tool. SoulMatch provides conversation, mood reflection, emotional pattern exercises and reports, journaling, breathing guidance and related self-reflection experiences. These tools help you explore your own descriptions and choices; they do not establish clinical findings. This release also includes wearable, space and visual companionship, customized bracelets, NFC links to the website, and related shopping and partner features where available. Product or design recommendations are not medical prescriptions.
3.2 AI rather than a person
AI replies can be incorrect, incomplete or unsuitable. Soulie is not a human friend, clinician or emergency responder. You can disagree with a response, stop an exercise or end a conversation. AI companions may not be suitable for minors, who are not permitted to use this service.
3.3 No clinical or emergency service
Our AI, exercises, reports and ordinary companionship services do not provide diagnosis, psychotherapy, psychiatric treatment or real-time crisis monitoring. Using them does not create a clinician–patient relationship with us. Do not delay professional care because of an output.
3.4 Urgent support
If you or someone else is in immediate danger, contact local emergency services rather than waiting for a platform reply. In the United States and Canada, 911 is the emergency number and 988 provides suicide crisis support. Automated safety prompts may miss a risk or identify one incorrectly; they are not a promise that a person is monitoring or will intervene.
3.5 Your decisions
Use your judgment and seek appropriate qualified advice for medical, legal, financial or other consequential decisions. Do not use SoulMatch to determine another person's eligibility for employment, credit, insurance, education, healthcare or other opportunities.
4 Your content and conversation controls
This Section 4, including the provisions on Private Content, conversation controls and internal AI training, forms part of the SoulMatch AI-service terms and applies only when you access and use the SoulMatch AI service at www.soulmatch.store. The AI-service features and conversation controls described here do not apply to a store-only user who does not use the SoulMatch AI service. However, the protections and use restrictions for Private Content apply wherever we receive content meeting that definition, including through either website, customer support or a purchase flow.
4.1 Private Content
Private Content includes your messages, AI replies, mood selections, scan and reflection answers, journals, reports, summaries and inferences, sensitive wellness inputs and feedback containing them, including copies held in logs or support records. You retain your rights in content you provide. We need limited permission to receive, process, store and transmit it to provide the features you request, as explained in the Privacy Policy, including through relevant service providers. This service permission is not a sale, an unrestricted content licence, or permission for separate training or advertising.
4.2 Internal training and authorization
Internal development of Soulie has included real users’ conversations, reports and journals. We use Private Content for internal training, fine-tuning, evaluation, testing, human annotation and related improvement only with separate affirmative authorization covering the content and purpose. The training option is off unless you actively select it or we restore a recorded affirmative choice. A legacy default-selected flag is not sufficient authorization. Your selection is recorded. Refusing does not prevent ordinary AI conversation. Historical records without valid authorization are excluded from training. Accepting these Terms does not retrospectively authorize earlier processing. You can withdraw through the training option or support@soulalchemyworld.com. How we process Private Content for AI generation and training, how long AI providers retain inputs, and how withdrawal and already-trained models are handled are explained in the Privacy Policy’s AI-processing and training section (Privacy Policy Section 4, and in particular Section 4.3 on internal training and your choice). Saving a conversation is not training authorization.
4.3 Other restrictions on use
We do not sell Private Content or use it for targeted advertising, public testimonials or promotional stories. This includes chats, reports, journals, scans, sensitive feedback and their inferences or log copies. Submitting feedback does not itself authorize training on private information it contains. Public promotional examples are limited to internally created demonstration material, not real users’ Private Content.
4.4 History and deletion
The chat-history controls let you view, export and remove conversation records available in the current browser. Where a corresponding server continuation record is available through the session, deletion also requests its removal. A failed request may require a retry. Saved reports and journals are separate.
4.5 Scope of the button
Removing chat history does not by itself remove every operational or safety log, saved report, journal, provider record or authorized training copy, and does not close your account. Contact support@soulalchemyworld.com for broader access, withdrawal or deletion requests. Privacy Policy Section 6 explains retention, reasonable identification of records and applicable exceptions. We do not treat every conversation as a record that must be retained by law.
4.6 Care when submitting information
A real name is not required to chat, but a message can identify you or someone else. Avoid unnecessary identifiers, passwords, financial credentials and other people's confidential information. Do not submit information you do not have the right to share.
4.7 Saving preference
Server saving for continuation is on by default unless you previously chose otherwise. You can adjust it in Personal Settings under chat history. Turning it off stops subsequent continuation saves; it does not erase existing records, change separate operational logging or change your training choice. SoulMatch chat history no longer has automatic 24-hour expiry. Retention is governed by Privacy Policy Section 6. Viewing and restoring history depend on available browser and session information; complete automatic recovery on another device is not promised. Turning saving off is not an account-closure request.
4.8 AI outputs and sharing
AI outputs may be similar to outputs provided to others and may not be accurate, exclusive or legally protectable. Check an output before relying on or sharing it, and respect others’ rights. A design-sharing link is different from sharing a private emotional report; review what will be visible. These Terms do not grant us permission to publish your Private Content.
5 Purchases subscriptions and Soul Credits
5.1 Transaction information
Before purchasing, review the price, currency, applicable tax, deliverable, access period, any recurring billing, cancellation method and refund conditions displayed for that purchase. If an error or material change prevents fulfillment, we will explain the available remedy consistent with applicable law.
5.2 Subscriptions
SoulMatch offers paid subscriptions that renew automatically. Before you subscribe, and in the checkout flow, we disclose to you in a clear and conspicuous manner: the subscription price and currency; the billing frequency and billing cycle (for example, monthly or annual); that the subscription automatically renews for successive billing periods at the then-current price until you cancel; how and when you will be charged; and how to cancel. You must give your affirmative consent to these automatic-renewal terms at the time of purchase before any charge is made; we record that consent with the order.
You can cancel at any time, and cancellation is available online through your account settings — you are not required to cancel only by email or by contacting support, although those methods are also available if the online method fails. Cancelling stops future renewals; it does not retroactively refund a billing period that has already started, except where a non-waivable right applies. Deleting a chat, deleting your account or uninstalling an application is not a substitute for cancelling a separately billed subscription.
These automatic-renewal practices are intended to comply with applicable automatic-renewal laws, including the California Automatic Renewal Law (California Business and Professions Code Section 17600 et seq.) and comparable state auto-renewal statutes in the United States, as well as applicable consumer law in Canada and other markets where we offer subscriptions. Mandatory cancellation and refund rights, and any longer or shorter cancellation or notice rights required by the law of your place of residence, are preserved and continue to apply.
5.3 Digital services and reports
A paid report or digital item provides the access described at purchase; it does not guarantee an emotional or clinical outcome. Digital products and reports are treated as final sale once you access, open or download them. We rely on that final-sale waiver only where, at checkout, you have given a separate affirmative acknowledgement — for example by ticking a checkbox — that you want immediate access and understand that doing so may end any applicable cancellation or withdrawal right once access begins. If the consent, acknowledgement or other conditions required by applicable law have not been satisfied, merely accessing, opening or downloading the content does not, by itself, extinguish any applicable statutory cancellation or withdrawal right. Refund eligibility otherwise depends on the transaction terms, our Return and Refund Policy and applicable law. Immediate delivery does not remove any right that cannot legally be waived.
5.4 ST balance
Soul Credits, displayed as ST, are a service balance usable for eligible SoulMatch features at the price shown before use. They are not a bank account, investment or interest-bearing product. Cash redemption, transfer, expiry and promotional conditions are governed by the disclosed purchase terms and applicable law; statutory refund or stored-value rights are not excluded.
5.5 Physical products
Physical product orders are subject to the shipping and returns information presented with the order and to our Return and Refund Policy and our Shipping Policy, which are incorporated into these Terms by reference and which govern returns, refunds, shipping, delivery estimates, customs and duties, and lost or damaged shipments. The following summary reflects those policies; where this summary and a policy differ, the Return and Refund Policy and the Shipping Policy control, and in all cases non-waivable statutory consumer rights prevail. Review materials, dimensions, warnings and use instructions. Natural or handmade products can vary. Products are not represented as medical treatments or devices unless a lawful, specific product notice expressly says otherwise.
Default rule. Unless we verify a qualifying quality issue (such as a manufacturing defect, functional failure, shipping damage, an incorrect or missing item, or a confirmed lost package), unless a specific term presented for your purchase states otherwise, or unless a non-waivable law applies, all sales are final. We do not provide returns or refunds for a change of mind, a subjective preference, or because a wellness, emotional or similar outcome was not achieved.
Reporting windows. To be eligible, you must report a qualifying issue within the applicable window after delivery or, for scented, artwork and gift-set type items, within a shorter window. The general reporting window is 7 calendar days after delivery. For categories that our Return and Refund Policy places on a shorter window (for example artworks, candles, incense, oils and other scented items, and gift sets or seasonal items), you must report within 3 business days after delivery. Some categories are final sale once opened, worn, used, accessed or personalized, as described in the Return and Refund Policy.
Return authorization and dispatch. Do not return anything before we authorize it. You must obtain a return authorization (RMA) from us first; unauthorized returns may be refused or excluded. After we send you a written RMA and return instructions, you must dispatch the return within 15 calendar days unless we agree an extension.
Refunds, shipping and duties. Where we approve a refund, we issue it to your original payment method, generally within 10 business days after approval or after we receive and inspect the returned item. Original shipping fees, duties and import taxes are generally non-refundable. For change-of-mind, non-defective or customer-error returns you are responsible for return shipping and any related customs, duties or brokerage; we bear return shipping only for a verified quality issue that we caused.
Digital items and subscriptions. Digital products and reports are final sale once accessed, opened or downloaded, subject to clause 5.3 and to any applicable non-waivable right. Subscriptions are non-refundable once the billing period begins; cancelling stops future renewals only, as described in clause 5.2.
Statutory rights preserved. Nothing in this clause or in the Return and Refund Policy excludes or limits your non-waivable statutory consumer rights, including rights relating to defective, damaged, incorrect or undelivered goods and any applicable statutory cancellation or withdrawal right. Where your local law gives you a broader or longer right than this summary, that local right applies.
How to start a request and further detail. To start a return, refund or shipping claim, contact support@soulalchemyworld.com with your order number, the product, the delivery or access date, a description of the issue and, for physical goods, supporting photos or videos. Full terms, category rules, remedies and timelines are set out in our Return and Refund Policy, and shipping, delivery-estimate, customs and lost-or-damaged-shipment terms are set out in our Shipping Policy.
5.6 Customized bracelet design
The bracelet experience lets you choose Classic or NFC Connected, set your wrist measurement, and adjust the available bead materials, sizes, arrangement and NFC bead color. Personalized suggestions may use the birthday, intention or mood you provide or bring into the flow. Birthstone, zodiac and intention references are design inspiration, not scientific assessments, medical advice or promises of therapeutic benefit. Before payment, review the completed design, wrist measurement, materials, selected mode, price, currency and delivery details. A saved design or preview alone is not a paid order.
5.7 Previews and natural variation
Design previews and crystal guides illustrate the combination and arrangement; they are not photographs of each bead that will be dispatched. Even within one crystal type, color, pattern, translucency, luster and size may vary slightly. Natural features may include wispy or cloudy inclusions, internal fissures, mineral specks, color zoning or small pits. Lighting and screens also affect appearance. Please consider these disclosed variations before buying. The finished piece will not match the preview bead for bead, but must conform to the agreed materials and specifications and applicable quality requirements. Natural variation does not excuse damage, an incorrect item, a defect or a misleading description.
5.8 Purchase notice and payment
Before continuing to payment, you must actively accept the natural variation notice, after-sales rules and pre-dispatch email confirmation process, and provide a valid email address that you can receive and reply from. We record the accepted notice version, language and acceptance time with the order information. This acknowledgement is for the purchase and is not consent to marketing or AI training. Direct purchase requires sign-in and uses Stripe to collect delivery and payment details. Check the final checkout information before paying. If payment or order confirmation is pending, check My Orders or contact support rather than paying again.
5.9 Actual bracelet photos before dispatch
Before dispatch, we email photos of your actual bracelet to the confirmation address you supplied and wait for your explicit reply approving dispatch. Please check your inbox and spam folder. Payment, ticking the purchase notice or silence does not replace this photo confirmation. If the photos show an issue or differ from your order, tell us before confirming so we can resolve it. Your confirmation does not waive rights concerning hidden defects, damage, incorrect goods or other mandatory consumer rights. The confirmation email is used for order communication, not as permission for marketing.
5.10 Dispatch delays and order changes
Dispatch is held while we await your photo confirmation. Please contact support if you cannot access the email, need to correct order details or wish to request a change. Editing a saved design after payment does not automatically change the paid order; changes must be agreed with us. Any production or delivery estimate is the one disclosed for your order. Waiting for confirmation does not authorize indefinite retention of your payment or remove statutory cancellation rights. If we cannot ship within the promised or legally required period, we will notify you and provide the delay-consent, cancellation and refund options required by applicable law.
5.11 Bracelet returns and gift messages
For crystal bracelet orders carrying the purchase notice, returns or exchanges for a change of mind or for disclosed natural variations are not accepted to the extent permitted by law, because these are customized, made-to-order goods treated as final sale under our Return and Refund Policy. This does not exclude remedies for damage, incorrect items, defects, non-delivery or other statutory consumer rights. Any customized-goods exception applies only where legally permitted and disclosed for the order. To raise a concern or start a quality claim, contact support@soulalchemyworld.com with your order details and a description of the issue, and follow the return-authorization process in our Return and Refund Policy. An optional gift message is saved with the paid order and sent to our fulfillment team; it does not by itself include engraving, a printed card or another unlisted service.
5.12 NFC access and digital benefits
An NFC Connected bracelet provides a link to SoulMatch through a compatible NFC-enabled phone; opening the online service requires internet access and applicable browser or device settings. The Classic version does not include this NFC function. Check device compatibility before ordering. The NFC link itself does not guarantee a paid plan, lifetime AI access, automatic account linking or location tracking. Any included digital benefit must be expressly described in the purchase offer, including its duration and applicable conditions. Access remains subject to the service eligibility and account requirements in these Terms.
5.13 NFC-enabled products
(a) Function. An NFC Connected bracelet is a self-developed physical product containing an embedded NFC chip. Tapping the bracelet with an NFC-capable phone opens a SoulMatch web page in your browser at www.soulmatch.store. The feature opens a website and does not connect to, require or install any downloadable or native application. Using the feature requires a device that supports NFC and that can open web links in a browser.
(b) Compatibility. The feature depends on your device's NFC capability and on your operating system and browser. A device that does not support NFC, or NFC being switched off or unavailable, is not a defect in the product and is not a basis for a return or refund, consistent with our Return and Refund Policy. Check device compatibility before ordering. This does not affect your non-waivable statutory consumer rights, including remedies for a genuine manufacturing defect in the NFC chip itself.
(c) Availability and discontinuation. We may make reasonable changes to the NFC landing page or related online functionality, including suspension or discontinuation where appropriate. If a change materially affects an NFC function or digital benefit expressly included in your purchase, we will provide appropriate notice and the remedy required by the purchase terms and applicable law, consistent with Section 8.1. Ownership of the physical bracelet does not remove rights relating to a promised NFC function or digital benefit. Where the linked content requires an active subscription, access to that online content may stop when the subscription lapses; this does not affect your ownership of the bracelet.
(d) Changeable link target. The specific URL or content that a tap opens may change as the product evolves. A changed destination remains subject to the protections in paragraph (c) and must not be used to avoid an expressly promised purchased function or digital benefit.
(e) Anti-tamper. You must not rewrite, clone, reprogram or otherwise alter the NFC chip, and you must not cause it to point to spoofed, impersonating or misleading destinations.
(f) Data touchpoint. Tapping the bracelet may load account or personalized content. Such interactions are handled in accordance with our Privacy Policy.
(g) Safety. You should only tap bracelets you trust. We are not responsible for NFC tags that third parties have rewritten or tampered with. Nothing in this clause limits your non-waivable statutory consumer rights.
6 Human companionship is not offered in this release
6.1 Not offered in this release
Human companionship, professional appointments and booking-related report sharing are not offered in this release. The descriptions of AI companionship and support tools do not create an entitlement to a human session, clinical care or live monitoring.
6.2 Future services and old records
If human appointments are introduced later, the provider, scope, fees, cancellation terms and any separately chosen report sharing must be explained before booking. Existing test or prior records remain subject to applicable privacy and consumer rights. These Terms do not assert that such a booking service is currently available.
7 Acceptable use and platform content
7.1 Prohibited conduct
Do not use the service unlawfully, threaten or harass others, submit exploitative or illegal content, impersonate another person, commit fraud, interfere with systems, introduce malware or attempt unauthorized access. Do not exploit payment, refund, referral or promotional systems.
7.2 Intellectual property
Our software, branding, layouts, original materials and other protected content belong to us or our licensors. We permit personal, lawful use of the service and purchases. You may not commercially copy, scrape or exploit protected materials without authorization, except as permitted by law. This does not transfer ownership of your private content to us.
7.3 Enforcement
We may proportionately restrict, suspend or end access for a material breach, security risk or legal requirement. Where lawful and practicable, we will explain the action. You can contact support to ask for a review. Relevant evidence may be retained only on an appropriate basis and for an appropriate period described in the Privacy Policy.
7.4 Partner programs
A partner or referral feature, where available, is subject to the separate program terms presented when joining. Participation is not an employment relationship or a guarantee of income. Do not misuse referral attribution or disclose users’ Private Content for promotion. Commission rates, payout conditions and permitted promotional activities are governed by the applicable program terms.
8 Availability responsibility and consumer rights
8.1 Availability
We work to operate the service reliably, but cannot guarantee uninterrupted access or error-free AI output. We may make reasonable changes to features. Where a change materially affects a paid entitlement, we will provide notice and the remedy required by the purchase terms and law.
8.2 Limits
To the extent permitted by law, we do not guarantee a particular emotional, health, relationship, financial or other result. Subject to the following sentences, and to the maximum extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with the service and these Terms will not exceed the total amounts you actually paid to us in the 12 months immediately preceding the event giving rise to the claim. This cap does not apply to, and we do not seek to limit, liability for fraud or fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by our negligence, or violations of our privacy or data-protection obligations, in each case to the extent such liability arises. Nothing in these Terms excludes or limits responsibility that cannot lawfully be excluded or limited, including applicable consumer guarantees, statutory consumer rights, privacy duties, or any other liability whose exclusion or limitation is prohibited by law. Where applicable law does not allow some of the above exclusions or limits, they apply only to the extent permitted.
8.3 Third-party technology
The service uses external technology, including model services. We remain responsible for our own choices, representations, contractual duties and processing obligations. The fact that a reply uses another company's base model does not make that company solely responsible for SoulMatch.
9 Ending use changes and disputes
9.1 Ending use
You may stop using the service. Use chat controls for the records they cover and contact support for account closure or broader data requests. Any necessary identity verification will be proportionate. Suspension or closure does not extinguish privacy rights or remedies for earlier transactions.
9.2 Changes
We will make revised Terms available with an effective date and provide appropriate notice of material changes. Changes do not retroactively authorize a new use of previously collected private content. Where a new agreement or consent is legally required, we will obtain it before applying that change.
9.3 Disputes
Contact support@soulalchemyworld.com with the issue and the remedy you seek. We encourage informal resolution without limiting your ability to seek urgent relief, complain to a regulator or exercise statutory rights.
9.4 Applicable law
Hong Kong SAR law governs this agreement. This choice of law does not deprive you of the protection of mandatory, non-waivable consumer-protection and privacy rights of your place of residence, which continue to apply. Our current markets include the United States and Canada, and we sell globally. For users in the United States, nothing in these Terms limits non-waivable rights under applicable federal and state consumer-protection laws, state privacy laws (including the California Consumer Privacy Act as amended by the California Privacy Rights Act, and comparable state privacy laws), and state automatic-renewal laws (including California Business and Professions Code Section 17600 et seq. and comparable state auto-renewal statutes). For users in Canada, nothing in these Terms limits non-waivable rights under applicable federal and provincial consumer-protection law. These carve-outs are intended to scale to any additional jurisdiction where we offer the service, so that the mandatory consumer and privacy rights of your home jurisdiction continue to apply. These Terms do not require consumers to waive access to courts or mandatory local remedies, and do not impose mandatory arbitration. A competent court may hear a dispute in accordance with applicable law.
9.5 Contact
Soul Alchemy World Limited can be reached at support@soulalchemyworld.com and the company contact address stated in clause 1.1.
9.6 Language and interpretation
These Terms are presented in English. If a translation is provided, please contact us about any discrepancy so that we can clarify and correct it. Nothing in these Terms limits mandatory language, consumer or privacy protections applicable where you live.